Warrington Hospital

Warrington Hospital 2018-04-18 Person 3 5 0

All staff were very friendly and kind but clearly understaffed on the ward. There were a few points that would make me unsure about recommending Warrington to others I only got consented for the planned c section in theatre so no time to digest information One nurse broke 3 needles trying to take bloods and put items to balance onto my scar whilst taking bloods, I had to ask twice to be careful After trying to go for a shower, the first movement after anaesthesia wore off I was very dizzy and faint, I was provided with a wheelchair and moved to the sink for a wash but then nearly fainted in the chair and couldn't reach the alarm. no one could hear me ask for help, it was through bashing backward and forward luckily I managed to reach an alarm by overstretching. The nurses thought I had been taken back. due to the amount of patients you would have to ask for medication multiple times when coming in and out for observation sometimes the lights were left on and curtains open which as I was unable to move I couldn't turn off or close The staff clearly care about patients and I got great support with breastfeeding amongst other basic needs but the points above made me want to go home a bit earlier than I wanted for better care. It was extremely busy and I feel to do the best job they need more staff on the ward.

Warrington Hospital 2018-04-18 Person 4 5 0

Nothing really to add.

Warrington Hospital 2018-04-14 Person 2 5 0

Hospital lost a 71 year old belongings when they moved his bed and suggested to his 71 year old wife that she try to find them for him.

Warrington Hospital 2018-04-13 Person 5 5 0

The staff on the ward were brilliant. Very supportive and attentive. The staff were always busy with patients and providing care. I was really pleased with the 1-1 support from one of the midwives to begin breast feeding, which I think would not have been achievable without her help. I would definately recommend Warrington hospital. I live in Halton but was recommended from a family member to book to give birth at Warrington and I am so glad I took their advice.

Warrington Hospital 2018-04-11 Person 2 5 0

Food was forgotten. Despite constant reminders. Wrong food was then bought even though I am gluten free. Bathroom light stopped working. Was not fixed. Water was difficult to get as again forgotten. Heat was not turned down told could not regulate it. Bin not emptied for days and overflowing despite asking. Bed not changed. Floors not mopped. Couldn’t clean bathroom as light did not work to see. Would rather have stayed in an animal shelter

Warrington Hospital 2018-04-10 Person 4 5 0

I have always been seen promptly by midwives, however there is always a long wait for consultant appointments (usually seen 45 minutes after appointment time when appointment only lasts 10 minutes) which can be frustrating given that parking is only free for half an hour. Other than that I think the care is excellent.

Warrington Hospital 2018-04-08 Person 5 5 0

I attended the hospital on 3 April 2018 to have a planned Caesarean section of my third child, Sophie. I had some anxieties about this as I had experienced a number of issues during the planned c section of baby number two. I also have Gilbert’s Syndrome which means fasting is difficult. The care I received from the pre-op onwards in particular was absolutely fantastic. I would like to make specific mention to Pauline Naylon who carried out the pre-op review and who after listening to my experience was able to consult her collegues and take a number of steps (such as bringing the date marginally forward) to help manage my anxieties and also my fasting. In addition, she had a warm, supportive experienced disposition which gave me much comfort. She came into theatre with me on the day and held my hand when the spinal was administered. Her colleagues had clearly been very well briefed and the anaesthetist and registrar Nick who conducted the c section were also amazing. They communicated with me fully throughout the surgery and provided much needed reassurance and confidence in the process. I think they should be commended for their approach and treatment of each patient as an individual and the NHS should be proud to have them. I understand that Kate Aldridge has brought a fresh focus on patients with mental health considerations such as anxiety and how important the management of this is. From my perspective her work is fundamentally changing patient experience for the better. I’d also like to say that the other staff on C23 were also very good as was the community service afterwards. I am happy for you to note that the comments came from Rachael Corcoran.

Warrington Hospital 2018-03-29 Person 5 5 0

Came in with Cellulitis, was well treated and kept in for extra day when blood culture results obtained. I was "parked" in ward A6 because they had an empty bed, I heard staff caring for people suffering from dementia with firmness, patience and compassion and was very impressed with the staff on night duty on the night of 28th Mar. Even the food was OK many thanks

Warrington Hospital 2018-03-29 Person 4 5 0

Just want to say staff and surgeon team on A500, was excellent the care, treatment was excellent even though short staffed worked to bone I appreciate everything they did for me and bid thanks to nurse Helen!

Warrington Hospital 2018-03-10 Person 4 5 0

I spent most of my working life overseas and was twice hospitalized by health emergencies requiring immediate operations : firstly in Bangkok, Thailand and then in Nanaimo, Canada. The treatment was excellent on both occasions. I returned to the UK in 2009 and was apprehensive about the service I could expect in hospitals in later life this in this country after all the adverse reports circulated by the media and individuals. I now consider them to be exaggerated and unfair. I think myself to have been very fortunate taking up residence in Warrington where I have nothing but praise and well earned gratitude for the NHS : I am in my 80s and have always been treated caringly with excellent attention both from GPs and hospital personnel. My appraisal is that, contrary to publicly expressed opinions which leads one to make premature judgement, little or nothing could be subject to improvement in this medium size town, although I am sure that treatment in Warrington cannot be representative of treatment in the country as a whole. To date, it has not fallen far short of the private hospital treatment which I received in Thailand nor the MSP medical services plan) treatment which I had experienced in Canada. Congratulations to Warrington and Halton hospitals for the high standard they set.